COVID-19 Cancellation Policy

For reservations made directly with the campground via phone or emeraldforestcabins.com;
Our normal cancellation policy is that reservations cancelled within 2 weeks of arrival will be charged 50% of one night cancellation fee, and cancellations made within 48 hours of arrival are charged 1 night cancellation fee. Due to the unusual circumstances surrounding the Coronavirus outbreak, we will temporarily suspend the cancellation fee and instead, credit it to any stay within 12 months from the reservation.

Cancellation & Refund Policy

Cancellation Policy
While we hope you’ll be able to honor your reservation and come camp with us, we understand sometimes things change. If you need to cancel, please contact us during office hours at 707-677-3554. Please be aware that we do not accept cancellations by email.

Refund Policy
Reservations cancelled within two weeks of arrival will be charged 50% of one night cancellation fee, and cancellations made within 48 hours of arrival are charged one night cancellation fee.

Campers who don’t call or show for their reservation will be canceled without a refund of their deposit.

No refunds due to weather or early departure.

Early and Late Arrivals
It’s strongly suggested guests do not arrive before their check-in time. as there may be a wait before the reserved site becomes available. All sites are assigned in advance, and you will not be permitted to take an “open site” if arriving prior to check-in. Early arriving guests are encouraged to call prior to check on availability.

Guests arriving after our office closing time must stop at the main office and pick up a packet with instructions for late check in. If you’re having trouble with site hookups or other maintenance issues after our office closes, please report them after the office opens the following morning. We do not perform maintenance repairs at night. Late arrivals will be charged our regular nightly rate regardless of arrival time.

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Emerald Forest Cabins & RV
Emerald Forest Cabins & RV
753 Patricks Point Dr. Trinidad, CA 95570
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